Has this happened to your site?
Imagine this: you launch an impeccable website, you invest in design and content, but over time… it starts to fail. Slow loading, forms that don’t submit, and SEO positions that fade away. What many people forget is that a website, without maintenance, is like a car without servicing: it ends up in the garage.
In this article you will discover the 10 essential features that website maintenance packages should have. Especially if you are in the US, understanding these will make the difference between a site that works for you, and one that gives you headaches.
Real and Effective Technical Support
A website doesn’t sleep, and neither should your technical support. A web maintenance package should include:
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Personalized service, not eternal tickets
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Guaranteed response time
TIP: Make sure your provider has an SLA (service level agreement).
2. Regular Updates
Outdated plugins are open doors for hackers. Always ask:
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How often is the CMS and plugins updated?
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Does it include testing before applying updates?
Recommendation: Ideally, a weekly review and staging test before applying live.
3. Security that is not Sold as Extra
43% of cyber attacks go to small businesses. A good plan includes:
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Weekly malware scans
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Firewall configured correctly
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SSL certificate management
4. Automated and Accessible Backups
It is not enough to make backups, you have to know how to restore them. Question:
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How often are they made?
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Where are they stored?
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Who can restore them and how?
Important: Minimum one copy per day and external storage (not on the same server).
5. Constant Performance Monitoring
Is your website fast? You will only know if it is measured:
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Using tools such as Google PageSpeed, GTmetrix or NewRelic
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Real-time alerts if the site goes down
SEO trick: A slow site loses rankings in Google.
6. Continuous SEO Optimization
It is not optional. A complete maintenance package should include:
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Monthly review of keywords and organic performance
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Cleaning of 404 errors, bad redirects, metadata, etc.
Differential: There are companies that offer maintenance but ignore SEO. Therein lies the advantage.
7. Clear Monthly Reports
If you don’t measure, you don’t improve. Demand reports that include:
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Charging time
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Visits and SEO performance
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Server Uptime
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Changes made
8. Agile Content Management
Do you want to update your blog, change an image or correct a price?
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Does it include monthly hours for content support?
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Do you have a direct channel to request changes?
This is key for active sites, especially ecommerce or agencies.
9. Flexibility and Customization
Every business is unique. What you need is a package that fits you, not you the package.
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Possibility to scale services
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Add new integrations or functionalities
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Combining SEO, design and development
10. Total Price Transparency
Forget hidden prices or phrases like “that’s extra”.
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Requires cost breakdown (monthly, yearly, per extra task)
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Compare different website maintenance package prices based on what you really need.
Tip: Cheaper is not always better. Evaluate value, not just price.
How much does it cost to maintain a good web design?
💰 Current price range:
| Type of maintenance | Approximate monthly price |
|---|---|
| Basic (freelancers or small sites) | $100 – $200 |
| Standard (growing business) | $200 – $400 |
| Advanced (enterprise or ecommerce) | $400 – $1,000+ |
✅ What should this cost include?
A good web design maintenance package includes:
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Frequent technical updates (CMS, plugins, templates)
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Correction of visual or functional errors
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Periodic SEO optimization
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User experience improvements (UX)
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Technical support with fast response times
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Speed and performance monitoring
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Responsive design review
🧠 Recommendation:
Don’t see maintenance as a fixed cost, but as an investment that protects and enhances your site. You save more by preventing errors than by repairing them after they have already impacted your conversions or SEO.
What’s next?
Your website deserves more than cheap hosting and luck. If you’re ready to have a site that works 24/7, is optimized and protected, schedule a call with our team. We’ll analyze your case and propose a plan that really works for you.